FREQUENCY ASKED QUESTION

Frequently Asked Questions (FAQ)

1. What is Royal Ti'Azsjuah?
Royal Ti'Azsjuah is your one-stop shop for luxurious products and services, including stunning formal attire, exclusive makeovers in our Glam Room, and unique apparel fit for royalty.

2. How can I book a makeover in The Glam Room?
To book a makeover, please contact us via our website or call our customer service. We recommend scheduling your appointment in advance to ensure availability.

3. What types of products do you offer?
We offer a variety of products, including formal wear, accessories, and our exclusive King’s Throne Apparel, all designed to make you feel like royalty.

4. What is your return policy?
We accept returns within 30 days of purchase, provided the items are unused and in their original packaging. Please refer to our Refund Policy for more details.

5. Do you offer exchanges?
Yes, we offer exchanges for different sizes or colors. Please follow our return process to initiate an exchange.

6. How long does shipping take?
Shipping times may vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days.

7. Do you ship internationally?
Yes, we offer international shipping. Please check our shipping options at checkout for more details.

8. How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number that allows you to monitor your shipment.

9. Can I cancel my order?
If you need to cancel your order, please contact us as soon as possible. If your order hasn’t been processed yet, we will do our best to accommodate your request.

10. How do I contact customer service?
You can reach our customer service team by emailing us at royalglam411@gmail.com. We’re here to help!

11. Do you offer gift cards?
Yes, we offer gift cards that can be purchased directly from our website. They make the perfect gift for anyone who loves luxury and style!

12. Is my personal information safe?
Yes, we take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your information.